In a quarter of a century of broadcasting Watchdog has become the go-to consumer champion. In today’s white noise created by factors like baffling new technology and complex legal jargon the show endeavours to help people be heard. However, with its mailbag continually growing, not every case can be aired on national television. In this book, Matt Allwright will help you to help yourself amid the minefield of modern consumer rights and fraudsters, offering practical advice on how to sidestep pitfalls in all areas of life.

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